Online Privacy Notice
Introduction.
Website Owner. Norcal Gold, Inc. doing business as RE/MAX Gold (“RE/MAX Gold”) is the owner of this Website, www.remaxgold.com (“RE/MAX Gold Website”). RE/MAX Gold can be contacted by mail at:
10860 Gold Center Dr., #180
Rancho Cordova, CA 95670
Phone: 916-536-7600
Email: privacy@norcalgold.com
or by email at privacy@norcalgold.com. This online privacy notice discloses RE/MAX Gold’s information practices for the RE/MAX Gold Website, including what type of personal identifiable information is requested in order to respond to your request for a contact.
Website Visits. In general, you can visit the RE/MAX Gold website without disclosing any personal information. RE/MAX Gold analyzes the data gathered from website visits for trends and statistics, and then RE/MAX Gold discards the gathered data.
Website Transactions. At times, RE/MAX Gold will need personal information regarding a customer or a prospect. For example, if you use the Connect or Contact or Drop a Line feature on the RE/MAX Gold Website, RE/MAX Gold will need to know a customer’s name, email address and contact phone number.
Personal Information That May Be Collected.
Identifying Information. If a customer or prospect uses the Connect or Contact or Drop a Line feature on the RE/MAX Gold Website, RE/MAX Gold will need to know a customer’s name, email address and contact phone number. RE/MAX Gold may request additional information necessary to establish and maintain a customer’s contact information.
Information from Children. RE/MAX Gold does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 16.
Lost or Stolen Information. Help keep your personal information accurate. If a customer’s personal information has changed, please email the new information to RE/MAX Gold at the email address shown in Paragraph 1(a). If a customer would like to review the personal information RE/MAX Gold has in its files regarding the customer, email your request to RE/MAX Gold together with the description of a recent purchase.
Links to Other Websites. RE/MAX Gold’s Website may contain links to other Websites. RE/MAX Gold is not responsible for the privacy practices or the content of those other Websites.
Uses Made of the Information.
Limited Uses Identified. Personal information collected by RE/MAX Gold will be used by RE/MAX Gold for statistical analysis of customer’s behavior; for product and service development; for content improvement; to customize the content and layout of RE/MAX Gold’s Website; and for internal company reviews.
Marketing Uses. RE/MAX Gold reserves the right to provide customer with information about RE/MAX Gold’s Website, RE/MAX Gold products and services, and related information in which customer has indicated an interest. The information you provide to the RE/MAX Gold website may also be collected, used, analyzed and/or processed by RE/MAX Gold, or selected third parties on RE/MAX Gold’s behalf, for marketing and other business purposes.
You can always elect to opt-out of any such communications using the unsubscribe or opt-out link at the bottom of the marketing email or by emailing to privacy@norcalgold.com.
Stored Information Uses. RE/MAX Gold stores and retains the information provided by its customers and prospects. Stored information is used by RE/MAX Gold and RE/MAX Gold agents to support customer interaction with the RE/MAX Gold Website; to provide information about its services; and/or to contact customer again about other RE/MAX Gold services and products.
Online Advertising. Some companies that help RE/MAX Gold deliver interactive online advertising, such as banner ads, may collect and use information about RE/MAX Gold’s customers to help RE/MAX Gold better understand the types of advertising or promotions that are most appealing to RE/MAX Gold’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.
Disclosure of the Information.
Within Corporate Organization. RE/MAX Gold is a multi-state organization, with legal entities, business processes, management structures, and technical systems that cross state borders. RE/MAX Gold may share your personal information within the RE/MAX Gold corporate organization, and may transfer the information to other states where RE/MAX Gold conducts business. Some states may provide less legal protection for customer personal information. In such states, RE/MAX Gold will still handle customer personal information in the manner described herein.
Mergers and Acquisitions. To develop and expand its business, RE/MAX Gold may share, rent, sell, or buy business assets. In such transactions, customer information is generally one of the transferred business assets. Also, in the event RE/MAX Gold is acquired, customer information will be one of the transferred assets.
Agents. RE/MAX Gold employs or engages other companies and individuals to perform business functions on behalf of RE/MAX Gold. These persons are provided with personal identifying information required to perform their functions. These persons engage in a variety of functions which include, but are not limited to, providing real estate services, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and providing other customer services.
Affiliated Businesses. RE/MAX Gold works closely with affiliated businesses operating Website stores, providing services or selling products on each other’s Websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
Marketing Analysis by Third Parties. RE/MAX Gold reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
Disclosure to Governmental Authorities. RE/MAX Gold releases personal identifying information when RE/MAX Gold reasonably believes release is appropriate to comply with law, to enforce RE/MAX Gold agreements, or to protect the rights, property, or safety of RE/MAX Gold customers. RE/MAX Gold may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sms terms and conditions:
Upon messaging opt-in, the end user agrees to receive messages from (Brand Name) regarding [describe the purpose(Donot include marketing or promotional type if use case is conversational, e.g., “order updates, , or account notifications”]. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply.If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (Contact Details)
Use of Computer Tracking Technologies.
No Tracking of Personal Information. RE/MAX Gold’s Website is not set up to track, collect or distribute personal information not entered by visitors. Through Website access logs RE/MAX Gold does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites.
Use of Cookies. A cookie is a small amount of data that is sent to customer’s browser from a web server and is stored on the computer’s hard drive. RE/MAX Gold uses non-identifying cookies to provide easier site navigation.
Use of Web Beacon Technologies. RE/MAX Gold may also use Web beacon or other technologies to better tailor its Website(s) to provide better customer service.
Collection of Non-Identifiable Information. RE/MAX Gold may collect non-identifiable information from user visits to the RE/MAX Gold Website(s) in order to provide better customer service.
Collection of Personal Information. RE/MAX Gold collects personal identifying information from customer during a transaction. RE/MAX Gold may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data.
Information Security.
Commitment to Online Security. RE/MAX Gold intends to protect customer personal information and to maintain its quality.
No Liability for Acts of Third Parties. RE/MAX Gold shall not be liable for unauthorized disclosure of personal information due to no fault of RE/MAX Gold including, but not limited to, errors in transmission and unauthorized acts of RE/MAX Gold staff and third parties.
Privacy Policy Changes and Opt-Out Rights.
Changes to Privacy Policy. This privacy notice was last updated on March 24, 2025.
Opt-Out Right. Customer and prospective customer has the right at any time to cease permitting personal information to be collected, used, or disclosed by RE/MAX Gold and/or by any third parties.
Access Rights to Data.
Information Maintained by RE/MAX GOLD. Upon customer’s request, RE/MAX Gold will provide a reasonable description of customer’s personally identifiable information that RE/MAX Gold maintains in its data bank.
Corrections and Changes to Personal Information. Help RE/MAX Gold to keep customer personal information accurate.
Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of RE/MAX Gold who are California residents to request certain information regarding RE/MAX Gold’s disclosure of personal information for their direct marketing purposes.
Accountability.
Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about RE/MAX Gold compliance with this privacy policy, you may contact RE/MAX Gold by email at to privacy@norcalgold.com.
Terms of Use. If customer chooses to enter into a purchase order, customer’s action is hereby deemed acceptance of RE/MAX Gold practices described in this policy statement.